Feedback

Bulk resend rejected invoices after a fix

After fixing a systemic issue (e.g. a bad unit-code mapping), Finance has to resubmit rejected invoices one at a time. A bulk "resend selected" action on the Invoices list would close that gap.

Steel unit-code mapping rejects valid QBR tonnage lines

Bulk steel lines priced per tonne are rejected with QBR-CL-23 even when the unit code is valid — the mapping table appears to be missing the metric-tonne alias.

Improve contrast on the compliance readiness ring in dark mode

The go-live readiness ring on Compliance > Conformance & go-live is hard to read in dark mode — the "in progress" arc and the track color are too close in contrast.

Webhook retries silently stop after 3 attempts

A failing webhook endpoint stops receiving retries after 3 attempts with no notification anywhere in the product — the subscription just goes quiet. Operators need a visible failed/paused state.

Scheduled export of the 24-hour reporting backlog

Msheireb wants a nightly export of any documents still inside the 24-hour reporting window so operations can chase them before the deadline.

Service-charge line rounds differently on the PDF than in the ledger

A 10% service charge on hospitality invoices shows a one-fils rounding difference between the rendered PDF and the ledger total.

Arabic PDF export for credit notes

Credit note PDFs only render in English today. Several buyers require the Arabic layout for their own records, mirroring the bilingual invoice PDF that already ships.

Add CSV export to the invoices ledger

Finance keeps rebuilding the same monthly export by hand from the Invoices list. A CSV export of the current filtered view would save a recurring afternoon of copy-paste every reporting cycle.

Faster bulk buyer-TIN validation on import

Importing a large price list re-validates every buyer TIN one by one. Batching the validation would make the food-trading catalog import noticeably faster.

Per-branch invoice numbering prefixes

Al Dana runs several retail branches and needs each to carry its own invoice-number prefix so branch reconciliation does not depend on a shared sequence.

Surface SAP connector sync errors inline, not only in logs

When the SAP Business One connector fails a sync, the only signal is a log entry. A visible banner on the Integrations hub would cut the time to notice a broken sync.

Rejection banner never names the line that failed QBR-CL-23

When an invoice is rejected for an unrecognized unit code, the rejection banner shows the rule id but not which line triggered it — on a 40-line invoice that means opening every row to find it.

Speed up the documents list for organizations with 10k+ invoices

Once an organization crosses a few thousand invoices, the Documents list takes a couple of seconds to page. Server-side sort + a lighter row payload should bring that back down.

Do marine-service credit notes need a separate device registration?

Doha Bay issues credit notes from a second terminal — is a distinct device registration required for credit notes, or does the invoice device cover them?

How does the 24-hour reporting window count weekends?

Simplified invoices report within 24 hours of issuance — does that clock pause over Friday/Saturday, or does it run continuously? Finance needs a definitive answer for its own SOP.